Two decades solving expensive problems. Now building AI systems for receivables, failing programs, and overloaded experts.
The Pattern
Every system I build has one thing in common:
It keeps working after I leave.
These aren't theoretical. I've fixed each one—built the system, trained the team, and watched it run without me.
You have $10M, $50M, or more sitting in aged invoices. Finance tracks it. Sales avoids it. Nobody owns it.
My track record: Built collections function from zero. $150M recovered across 20+ enterprise accounts, 14 countries.
Customer escalating to your CEO. Deadlines missed repeatedly. Team demoralized. Renewal at risk.
My track record: 10+ program turnarounds. +27% CSAT lift. The method: visibility, cadence, categorization, tracking.
Your best people spend 60% of their time on tasks that don't need their expertise. They're burned out. Clients are waiting.
What I'm building: AI systems that multiply expert capacity without losing their craft. Production code, not slide decks.
I don't patch problems. I build operational systems that keep solving the problem after I'm gone.
I've sat in the chair, made the calls, owned the outcomes. Not theory—muscle memory.
I write production code. I build with Claude, not just talk about it. I spot AI hype from opportunity.
Six chapters. One through-line: systems that outlast me.
Organizations that need operational systems built, not just optimized. Problems where the solution is a machine, not a memo.
Let's TalkReach Out Directly
I usually respond within one business day.